Using SOAP Notes to Increase Client Trust, Loyalty, Results… and Profits | Felicia Brown | 3 CE | Greensboro NC |

July 14, 2019 @ 1:00 pm – 4:00 pm
Kneaded Energy
321 W Wendover Ave; Greensboro
NC 27409
Tag Woods

Registration Closed 


Class Description

SOAP notes are often thought of by massage therapists and bodyworkers as a necessary evil, a tedious requirement of their state board, boss or insurance company, and a worthless hassle. But what if these documents could provide a way to create improved the results seen by your clients as well as their feelings of trust and loyalty? What if these tools actually helped your business to be more stable and profitable along the way?

Join Massage Business & Marketing Coach Felicia Brown, LMBT, for an insightful view into utilizing SOAP notes to create better results, increased loyalty and more income. During this three hour class, Felicia will teach attendees what questions to ask and actions to take to make SOAP notes more effective for clients and practitioners alike.


CE Hours:  3

Date:   July 14, 2019

Location: Kneaded Energy; 321 W Wendover Avenue, Greensboro, NC 27408, USA

Registration Time: 12:30 pm

Class Time:  1:00  – 4:00 pm

Speaker:  Felicia Brown, LMBT


Registration Costs

AMTA Member: $24.00
Non-AMTA Member: $48.00


Participants Need to Bring:

  • Pen and Paper for taking notes


Presenter Bio:

Felicia Brown, LMBT is the owner of Spalutions, ( a firm which provides business and  marketing coaching and consulting for massage, spa and wellness professionals. She is passionate about inspiring others  to become successful in all of their endeavors. With appearances at many national and international conferences in  the massage, spa and wellness industries, Felicia has become a sought-after speaker and educator. She is the author of six books and has written for many trade publications. Periodically, Felicia also works as an Expert Witness in cases related to the massage and spa industries. Felicia is also a licensed massage therapist as well as the owner of A to Zen Massage, an award-winning wellness spa in Greensboro, NC.